Overview

Civil service employees’ pension fund (CSEPF) owns number of properties which is leased or rented to tenants managed by property realtors. The target was to have property management system that assists CSEPF to maintain their day-to-day activities involved in managing the leased / rented out properties with a real time integration to ORACLE FINANCIALS. Ozone united recommended a web-based solution that empowered CSEPF to completely digitize their property management in terms of building management, tenant management, rental handling, handover-takeover process and maintenance operations. All associated financial transactions were integrated real time to ORACLE FINANCIALS.

The challenge was in architecting a solution, that defines the current business handling which is familiar to CSEPF user(s). This would help the user(s) have a better perception, welcoming the transition from manual paper work to a digital environment that makes business handling much easier. The key intention of having a system in place was to promote a digital paperless office and reduce the dependency of legacy management of data on excel file.

The end result was a user-friendly property management system which reflected the key business activities / terminologies familiar to the property management department.