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Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.
Please call our office at +968 9520 6565 or email us with your question

TOP 10 MOST POPULAR FAQs

Why Should we choose you?

Ozone United seeks to provide our customers with the Best Quality Software Services by continuously updating our products with international standards.

Can the applications be upgraded in the future?

Yes, our method promotes adaptive planning, evolutionary development, continuous improvement and encourages rapid and flexible response to change.

Do I Need a Business Plan?

Yes, must have a business plan. This will help you to plan the structure and objectives in a clear manner.

What kind of response times can I expect?

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

What will be the charge for the software development?

It depends on the projects, scope time, effort and moreover the technology we are going to use.

What should I do before I call for help?

When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.

What is your after sales support?

After delivering a finished product, we are very much happy to provide the warranty and technical support for one year.

Who will be our point of Contact?

For each and every client we provide a dedicated project manager till the finished product get over from the development team.

Our involvement in the project development cycle?

The customer involvement in the development process allows us to show our customers the progress achieved.

Can we control the level of employee access?

Yes, Ozone United provides user-based and role-based access. All your employees will be given a unique credential to log in the systems. These credentials keep their access role-based or highly specific to individuals.

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