Newgen Software is a global provider of business process management (BPM), enterprise content management (ECM), customer communication management (CCM) solutions with a footprint in 66 countries with large, mission-critical solutions deployed at banks, governments, BPOs and IT companies, insurance firms, and healthcare organizations. Our customers trust our low code automation platform to run their mission critical business processes. They use our software products to deliver customer delight, secure critical information, and ensure regulatory compliance.

Success Stories

  • Venerable & Ozone United: A Strategic Partnership to Launch a New Variable Annuity Company
  • Digital Platform Transformation and Optimization for a leading US insurance client
    • ECM Platform modernization to Newgen OmniDocs on AWS cloud, accelerated with Ozone United Content Migrator solution to migrate 120 million contents (40 TB) in 3 months timeline
    • Business process optimization powered by Newgen iBPS to automate business transactions
  • Digitalization of Insurance claim process for an US insurer
    Powered by Newgen OmniDocs on Newgen Cloud, digitalization and automation of the complete insurance claim process
  • Imaging & Workflow Platform modernization for a leading US based Insurance provider
    • Consolidation of 100+ workflows from Task Manager (a home-grown BPM solution) to 13 Workflows
    • Highly configurable and high-performance user interface to manage customer’s Insurance and Annuity documents
  • Enterprise Content Services Transformation Roadmap for one of the largest retirement fund management companies in US
    • Implemented a single vendor cloud-based platform for document management, scanned documents extraction and classification and document generation
    • Optimized workflow process for scanned documents based on extracted metadata and classification to facilitate higher straight through processing
    • Co-existence strategy for interfacing with legacy and migration of documents from existing platforms

Offerings

  • OmniDocs – Contextual Content Services (ECM)
  • OmniFlow iBPS – Intelligent Process Automation (BPM)
  • OmniOMS – Omnichannel Customer Engagement (CCM)
  • OmniScan – Enterprise Scanning Platform
  • OmniXtract – Data Extraction
  • Enterprise Records Management Platform

Joint Solutions

  • Contextual Content Services for digital banking
  • A2A integration of Ozone United Finacle (Digital banking solution) with Newgen OmniDocs (Enterprise content management system) for seamless content access within the business context of banking.
  • Digital Platform Modernization
  • ECM Platform modernization from legacy systems to Newgen OmniDocs (ECM system) accelerated by Ozone United Content Migrator with high speed migration efficiency and robust reconciliation.